Shipping Policy

Shipping

So you’ve found your new favourite item and want to know when it can be in your hands? We can’t teleport items just yet, but check out our delivery options...

Please note, due to COVID-19 we are experiencing international shipping delays. Delays may vary and change at any time depending on recipients country and government pandemic response.

Orders placed before 11.59am Pacific Standard Time (PST) will be dispatched on the same business day from our warehouse, orders after 12.01pm will be dispatched on the following business day. Please allow 3-5 business days for US deliveries (metro areas) and 4-6 business days for regional areas.

Orders placed with express shipping will arrive the following business day (metro areas) and 2-3 business days for regional areas.

International Deliveries take approximately 7-10 business days, depending upon the country of delivery. Please note international shipping may incur duties and taxes applied by customs in the country of delivery. These duties and taxes are the responsibility of the customer.

You will receive tracking details within your email when the item is dispatched. You will receive an additional email when your item arrives. Delivery is within business hours and if the address is unattended, a card will be left and the item will be at your local post office for collection.

For further assistance please email us at heatherbenjaminjewelry@gmail.com